What to Do When Your Washing Machine Stops Spinning

If you are also concerned that your washing machine has stopped spinning correctly and you don't know what to do, we are going to explain some of the most common reasons that cause this malfunction of one of the most necessary household appliances. 

How does the centrifuge work?

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Spinning is the process that the washing machine goes through and that serves to reduce the humidity in the garments. As? Thanks to the turns or revolutions per minute (rpm) at which the drum rotates separating the water from the fabric. The more turns, the less humidity. 

In this way, washing machines have different types of spin depending on the rpm:

  • 600 rpm : intended to remove 20% of moisture 

  • 800 rpm : removes 40% of moisture 

  • from 1000 to 1300 rpm : they eliminate between 50 and 60% of the humidity 

  • 1400 rpm : removes just over 60% of the moisture, leaving it almost dry

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However, also keep in mind that the more revolutions your clothes can be damaged, since they can deteriorate in less time. In fact, many fabrics such as silk or lace are recommended, apart from washing them in cold water, not letting them spin.

What do I do if my washing machine does not spin?

First of all, we must identify the cause for which it does not spin well. These causes may be due to the following:

1. Connection cable is not connected properly

If this connection cable is not properly connected to electricity, the washing machine will not receive the necessary energy to work properly. 

2. Clogged drain pipe 

Check that the drain pipe is in perfect condition and above all, that it is not clogged, otherwise you will have to clean the remains of dirt so that the washing machine can continue with its work. And if it is worn, deteriorated, bent, or has any perforation, you must change it for a new one otherwise, it can also affect the wash or rinse cycles.

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3. Engine failures

In most cases, if the washing machine does not spin correctly and also gives off an unpleasant odor that triggers your alerts, it is probably because the motor has burned out. In this case, disconnect the washing machine from the electrical current, and the most advisable and correct thing, in this case, would be to change the washing machine and buy a new one, since it will be cheaper than fixing it.

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4. Bad water pump

If it is in poor condition, it will not be able to correctly expel the water through the drain pipe, therefore, check it and if it is damaged, consult a specialist technician.

Some of the error codes that may appear on the display (if your washing machine has one) are:

  • Error A:18 → It means that one of these three elements, the pump, the hose, or the tube, is clogged and cleaning is necessary. 

  • Error E:23 → It means that the pump is broken and that is why the washing machine is full of water. In this case, close the water intake and call the technical service

5. Condenser problems

Modern washing machines no longer have a starting capacitor but brushes, although both fulfill the same function, which is to give the motor the necessary force to spin so fast. To find out if it is a problem with the condenser, put the washing machine on any program without clothes inside and if it makes a noise as if it were spinning then something is wrong with the condenser

If you think the problem is the capacitor, you can follow the steps below to remove it: 

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  • Unplug the washing machine from the electrical current

  • remove the lid 

  • Locate the condenser, remember that new washing machines do not have it. The capacitor is a white cylindrical plastic object that has two ends, one connected to the washing machine and the other to the cables of the same 

  • Disconnect the cables, but first, take a photo to later be able to connect them in the same way

  • The easiest thing is to take it to a spare parts store and get an equal one to be able to change it

  • Put it all back and try the washing machine

In any case, it is best to call a specialized technician who can diagnose the state of your capacitor.

6. Brush wear 

The newer washing machines do not conduct the force of electrical electricity to the motor through a capacitor but rather through graphite brushes that wear out in a similar way to a pencil.

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The brushes are usually between 3 and 4 centimeters, but when worn they can end up having up to 0.5 cm. In this case, the washing machine will not have enough power to spin. The problem is solved by replacing the brushes and although it is not an extremely difficult job, it is more complex than changing the capacitor, so it is better to have it done by a professional. 

7. Timing belt wear 

The washing machine's timing belt is what allows the rotating movement with which the clothes move inside the drum. If it wears out, probably your washing machine not only won't spin, but it won't wash normally either. 

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8. Very loaded drum

If your washing machine spins slowly or only sometimes this may be due to the load in the drum. If we put more clothes than indicated or if we fill them with bedding, duvets, or carpets, this will make it difficult to spin.

If your washing machine allows it, pause the spin, open the door, and distribute the clothes so that they are not clumped in one place, if it still does not spin correctly, the ideal would be to remove the clothes. 

Mention that this can be solved with Balay washing machines that have a 3G Sensor that is used to correct load imbalances by keeping it centered. 

9. Drum underloaded

If the drum does not contain enough clothes and the revolutions per minute (rpm) are very high, we will be wasting energy as there would be an excessive speed for a few clothes and therefore, in some programs, the washing machine may not spin correctly. 

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10. Make sure you have chosen the right program

Sometimes and in a hurry we can select a different program such as the anti-wrinkle programs that are disconnected just when it reaches the spin cycle so that your clothes do not come out wrinkled. 

11. Possible electronic problem

In some cases, if any of the programs do not work, there is surely a fault with the programmer, that is, the electromechanical system that allows us to manage the washing programs. If the programmer does not work correctly, it may be due to a fault in a sensor, communication, control system, etc. 

If that is the problem, it is best to call a technician as it may need to be replaced or reprogrammed.

How to prevent the washing machine from spinning correctly?

  • Always choose programs that suit the garments to be washed

  • Know the capacity of your washing machine

  • Distribute the clothes according to the manufacturer's instructions

  • Make sure you don't leave items that could clog the drain inside the pockets

  • From time to time check your washing machine, especially the filters since they accumulate a lot of dirt 

  • Maintain regular cleaning


  • If you are wondering if it is worth investing in its repair, the answer is yes since most of these problems are not too expensive and can be fixed relatively easily. But despite having tried, you have not found the solution and the problem persists, you can always take a look at our catalog on our website.


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